Orthotics Purchase Center

Welcome to the Doctors Foot Labs Purchase Center. We have created this online area to give you information about making purchases through our website.

We have over 40 years experience as one of the nations' leading orthotic laboratories specializing in the manufacture of running, walking, sports, and dress orthotics. Since 1972 we have literally helped thousands of people with their foot problems to achieve their maximum endurance in standing, walking, and running. We are so sure we can help you, we offer 60-Day Money Back Satisfaction Guarantee, a Lifetime Warranty Against Breakage & a Free Lifetime Adjustment Policy.

Purchasing Orthotics Through Doctors Foot Labs

We accept Credit Cards (Visa, MasterCard, American Express & Discover), PayPal, and also FSA. Credit Cards are processed through Authorize.net. Credit Cards are also accepted via PayPal using their secure systems.

Due to the variety of web browsers being used over the Internet, we provide both Secure and Non-Secure order pages for those web browsers who are unable to make purchases through a secure connection. Payments made through PayPal are processed through their secure connections.

You can place an order for custom orthotics through this online store. All of our orthotics are custom mold fitted to your feet. Once you place your order, we will ship you the Doctors Foot Labs Foot Impression Kit. Once you receive it, follow the instructions, return it to our laboratory, and our trained technicians will then prepare your orthotics. We'll rush them to you and you'll be on your way to an exciting new experience in foot comfort.

Please note all discounts are based on Regular Price.

After the first 30 days you may return your orthotics for any reason and we will do everything possible to adjust or re-make the orthotics to your satisfaction. Please call us at 800-852-4056 to get a Return Authorization Number from us.

Our custom orthotics come with a 60 Day Money Back Guarantee. When you first begin to wear orthotics, your feet will experience subtle, yet distinct changes. After all, most people are not accustomed to walking with well-balanced feet! Like any appliance you begin to wear for the first time (eyeglasses, dentures, and so on), there is a normal break-in period of 30 days, just like a new pair of shoes. But a few weeks of graduated acclimation is usually all that’s required for you to gain a feeling of invigorating comfort. Should you have a problem with your orthotics after the break-in period, we will adjust or replace them free of charge. Then if you still have difficulties after the 60 day period, we will refund your money.

Doctors Foot Labs willingness to take these risks, to maintain this unprecedented repair / replace policy, is your assurance of our confidence in the benefits of Doctors Foot Labs Custom Orthotics. Your satisfaction is completely guaranteed.

Online Security and Privacy

Online order safety is our highest concern, and we back your online purchase with the Doctors Foot Labs Purchase Protection Guarantee.

Our Privacy Policy assures your right to privacy. We will not share your personal information with a third party without your consent.

If You Have A Problem With Your Order

If you have a problem with your order, please contact us via the following means and we will try to resolve it:
Via E-mail:
Use our Customer Service Form

Via Phone:
We can reached toll free at 800-852-4056 National or 619-491-4926 International.
If you've used a Credit Card, PayPal for your purchase, please contact us BEFORE you contact them